Independent verification for your property
One visit, permanent proof.
The problem you already know
Your future guests do not believe you. Every hotel says it has a great pool, fast Wi-Fi and a beach nearby. Listings have trained travelers to discount everything a hotel says about itself, which means your real strengths earn you nothing.
Verification fixes what advertising cannot: it makes your claims checkable.
What an HRI Verified Inspection is
A certified independent inspector stays at your property and verifies it against a standardized 56-point protocol: rooms, bathrooms, F&B, facilities, connectivity, location claims, safety. Everything is evidenced with geotagged, time-stamped video, cross-checked by an AI verification pipeline and human review.
The result is published on your HotelsRating page as verified fact.
What you get
The HRI Verified badge — On your page, valid 24 months. It tells every visitor, and every AI travel assistant reading our data, that your information is independently confirmed
Verified facility data — Replaces self-reported data in your score's Delivery component, and your data-confidence rating rises, which lifts the score of properties whose reality matches their claims
A full inspection report — 56 scored points with logged measurements (Wi-Fi speeds, hot-water time, walk-to-beach minutes), the same evidence your guests wish they had before booking
A footage license — Professional walkthrough video of your property, filmed to our standard, licensed for your own marketing channels at no extra cost
Priority access — To the HotelsRating creator marketplace for promotional campaigns, with inspectors and creators who already know your property
What you do not get, and why that protects you
You cannot buy a score, a medal, or a favorable result. The fee is identical whatever the inspection finds. Inspectors are assigned by us, paid by us, and rated on accuracy, not on your satisfaction. Results publish unconditionally.
This is not a limitation. It is the entire value. A badge that hotels could influence would be worthless to travelers within a season, and you would have paid for nothing. Forbes built a century of trust on exactly this model: payment buys the assessment, never the outcome. So does the HRI.
If your property delivers what it promises, independent verification is the cheapest credibility you will ever buy. If it does not, you will know precisely what to fix, before your guests tell the internet.
How it works
- 1You order online, choose a 5-day availability windowDay 0
- 2We assign a certified inspector and confirm scopeDays 1-3
- 3Inspector stays as a regular guest: 1 night (city) or 2 nights (resort)Within window
- 4Automated QA + human review of all evidence~5 days
- 5You receive the full report; publication followsDay 7
You may submit factual corrections with evidence within 5 days of receiving the report. Provide a standard base-category room and treat the inspector like any other guest. That is the whole of your involvement.
Pricing
| Package | Scope | Price |
|---|---|---|
| City Standard | 1 night, full 56-point protocol | $1,200 |
| Resort | 2 nights, full protocol + beach, pool, spa, kids' facilities blocks | $2,500 |
| Group / portfolio (3+ properties) | Custom scheduling, single report set | On request |
Fixed fee. No success fees, no tiers of outcome, no renewal pressure: re-verification is recommended only after 24 months or material refurbishment.
Order an inspection
We reply with scope confirmation and an invoice within one business day.
Common questions
- Can the inspection lower our score?
- Yes, if your listing claims things the inspector cannot find. If your information is accurate, verification can only strengthen your position. We recommend reviewing your listing for accuracy before ordering, and we count that as the first benefit of the process.
- Can we choose or meet the inspector?
- No. Anonymity of assignment is what makes the badge worth carrying.
- Who sees the report?
- You and our verification team. The published page shows the badge, verified facts and selected footage, not the internal worksheet.
- Why HotelsRating?
- Because our rating is the only one with a published formula and a public integrity policy: hotels cannot pay for scores, ever. That policy is what makes our verification mean something to your guests.
Read the integrity policy at hotelsrating.com/methodology · Questions: [email protected]