Privacy Policy for HotelsRating.com

1. Information We Collect

A. Personal Information You Provide

• Account Information: Name, email address, phone number, username, password.
• Payment Information: Billing address, credit card details.
• Profile Information: Preferences, interests, and demographic details.
• Content You Provide: Reviews, comments, and other content.

B. Information We Collect Automatically

• Device and Usage Data: IP address, browser type, operating system, referring URLs.
• Location Data: Approximate geolocation based on IP address.

C. Information from Third Parties

• Social Media Platforms: Data from platforms like Google or Facebook.
• Partners and Affiliates: Data provided by business partners.

2. How We Use Your Information

• To Provide Services: Enabling hotel searches and recommendations.
• Customer Support: Responding to inquiries and providing assistance.
• Personalization: Tailoring content and recommendations.
• Marketing and Communications: Sending promotional materials.
• Legal Compliance: Ensuring compliance with legal obligations.

3. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors for various services.
• Business Partners: Hotels and affiliates for booking services.
• Legal and Regulatory Authorities: When required by law.
• Corporate Transactions: In case of merger or acquisition.

We do not sell your personal information.

4. Your Rights and Choices

Under GDPR (EU Residents):

• Access: Request a copy of your personal data.
• Correction: Update inaccurate information.
• Erasure: Request deletion of your data.
• Restriction: Limit processing of your data.
• Portability: Receive your data in a portable format.
• Objection: Opt-out of direct marketing.

Under CCPA (California Residents):

• Right to Know: Access details about collected information.
• Right to Delete: Request deletion of personal information.
• Right to Opt-Out: Decline the sale of personal data.

5. Data Security

We implement industry-standard measures to protect your data:

• Encryption during data transmission.
• Secure servers and firewalls.
• Regular security assessments.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon request, we will delete your personal data unless needed for legal compliance.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience:

• Essential Cookies: Required for website functionality.
• Performance Cookies: Analyze website usage.
• Targeting Cookies: Deliver personalized advertisements.

8. International Data Transfers

If you are located outside the United Arab Emirates, your data may be transferred to and processed in the UAE or other countries. We take appropriate safeguards to ensure your information is treated securely.

9. Children's Privacy

HotelsRating.com is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we learn that a child's information has been collected, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to this page, with the "Effective Date" updated. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at: