Grand Velas Riviera Maya

Playa del Carmen / Playacar, Mexico

60.9
Standard

HotelsRating Index

One composite score blending cross-source reviews, expert awards, facility coherence, and a graph of trusted peers. Transparent on purpose.

In the top 52% of all rated hotels worldwide.

About this hotel

HeadLine : Near Playa Xcalacoco

Location : A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf.

Rooms : Treat yourself to a stay in one of the 539 guestrooms, featuring indoor private spa tubs and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Dining : Enjoy Regional cuisine at Chaka, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.

CheckIn Instructions :

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions : Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Additional fees apply for connecting/adjoining rooms and are subject to availability. This property s guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort s main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only.

Awards & Recognition

  • Forbes Travel Guide· 2026
    Forbes Travel Guide 4-Star

Watch the video tour

Open the immersive cinema flow for fullscreen videos and photos.

Open Cinema